The legal stuff

Web Accessibility

Web accessibility means that websites, tools, and technologies are designed and developed so that people with disabilities can use them.

At Motivo, we are committed to ensuring that our website is easy to navigate, use, and understand by all visitors. By adhering to the Web Content Accessibility Guidelines (WCAG 2.1) standards, we aim to make your experience with us seamless - whether you’re comparing insurance quotes, managing your policy, or seeking assistance.


What is web accessibility?

Web accessibility means that websites, tools, and technologies are designed and developed so that people with disabilities can use them.


We’ve ensured that when designing our website we use:

  • Text and interactive elements that have enough colour contrast.
  • Interactive elements that are keyboard-accessible.
  • Semantic HTML that supports assistive technologies.
  • Structured content that enables navigation.
  • Videos that include captions.
Browser and devices

Our website works across most popular browsers and devices, ensuring accessibility for everyone.


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Testing and learning

We regularly check our website to ensure it meets WCAG 2.1 guidelines. When new parts of the site are developed, we test them too.

We know there is always more to learn about accessibility, so we work with experts to keep improving and stay up to date.

Need more help?

If you need extra support with web accessibility or want guidance on customising your device, check out these resources:

Give us feedback

We're committed to making improvements to our website’s accessibility. If you would like to suggest improvements, drop us an email at: accessibilityfeedback@first-central.com

Although we won't be able to reply to your email, we'll always review your suggestions to see how we can improve.

Looking for something else?

Whether you’re an existing customer or you’re looking to take out a new policy with 1st Central, you can find lots of useful information on our Help & Support page.